Frequently Asked Questions
Welcome to our FAQ section, where we provide answers to some of the most common questions our customers have. If you're looking for quick answers or information on various topics related to our products or services, you're in the right place.
General
For companies that requires a printed quotation for small purchases, do add your items into the shopping cart and head over to Request a Quotation to generate a quotation.
You can find more information at the Wholesale Requirements page.
As much as possible, we purchase parts directly from manufacturers, bypassing Singapore's local traders. In addition, our company is tech-driven with software and warehouse that boosts staff efficiency, allowing us to keep our prices competitive and bring the extra savings to customers.
No. We do not charge GST, so you will not be eligible for a GST refund. All prices are net price.
Operating Hours
You can find more information for the various outlets at the Operating Hours page.
Delivery / Pick Up
You can refer to our Locker Box Pickup Guide page for more information.
You can refer to our Delivery Options and Duration page for the relevant information
Products
We have a number of videos for installation, assembly and using the products we sell. You can visit our YouTube page to search for the videos you require.